Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 
1. Please email sales@hesales.co.uk to request a refund.
2. Mail your returned item to:
    Handling Equipment Sales Ltd
    Unit 2 Ampthill Business Park Station road Ampthill,
    Bedfordshire MK45 2QW,
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions
Some items can not be returned if they are opened. Please email to check with us.

Products that has been used, or altered will not be accepted for return or exchange.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges
If your item is in like new condition, you may exchange your item for a different size/product. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Payment Policy
Accepted Methods of Payment
    Credit Card (Visa, Master Card, American Express, Discover)
    Check/Money Order
    Bacs

Mailing Address For Check/Money Order
    Handling Equipment Sales Ltd
    Unit 2 Ampthill Business Park Station road Ampthill,
    Bedfordshire MK45 2QW,